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DJI Care at Excel Drones and ExcelRC

What is DJI Care Refresh?

DJI Care Refresh is an accidental damage insurance plan. Repairing your drone after a crash can be costly and time-consuming, and standard DJI product warranties don’t cover accidental damage. Refresh does cover accidental damage, and you can avoid repairs altogether. Just get replacements instead!

Here is How DJI Care Refresh Works:

Refresh now is available for the Mavic, Phantom 4 Pro, Phantom 4 Advanced, Inspire 2, Spark and Phantom 3 SE. It offers up to two replacements at an additional charge within the coverage period of 1 year.

DJI Care Refresh covers all kinds of accidents: operator error, signal interference, water damage, and more. Refresh also covers nearly every part of the drone. 

 

*For the Inspire 2, DJI Care Refresh for the gimbal and camera must be purchased separately. To cover the aircraft and camera, you need to buy DJI Care Refresh for the Inspire 2 Care and the X4 or X5S.

 

Is DJI Care Refresh Worth Buying?

Everyone knows that whether or not a plan is worth buying comes down to value. Listed below is the initial cost of DJI Care Refresh for each drone and the cost of each replacement under the plan.

What’s more, under Refresh, you can enjoy VIP customer service. Your repair or replacement will be prioritized, shipping costs both ways will be covered by DJI, and you’ll have access to VIP phone and email service.Take the Mavic Pro, for example. DJI Care Refresh costs only 10% of the total price ($999) of the drone. Within a 1-year period, your first replacement is only $79, and your second is only $129. If you crash twice, you’ll pay $307 in total ($99+$79+$129). In other words, you’ll spend on average $153.50 for two replacements that are new or like-new in terms of performance and reliability.

Needless to say, DJI Care Refresh is well worth its value!

How can I buy DJI Care Refresh?

This service is currently available in those regions: United State, Canada, Europe, the United Kingdom, Australia.

The most convenient way to buy Refresh is to purchase the plan together with a DJI product. If purchased with a new drone,  Care Refresh will automatically bind to your aircraft after aircraft activation.

If you just bought a new Mavic Pro, Phantom 4 Pro, Phantom 4 Advanced, Inspire 2, Spark or Phantom 3 SE and your drone has been activated for less than 48 hours, you can directly purchase Care Refresh separately on the Excel Drones Store.  Refresh will be activated automatically within 24 hours, and your service agreement will be sent to you via email.

If your drone has been activated for over 48 hours and you still want to get DJI Care Refresh, don’t worry! Just submit a verification video showing that your product is functioning normally, and you’ll be whitelisted to purchase a plan. 

DJI Care Refresh Covered Products

Put Your Mind at Easeļ¼

We hope this article gave you a comprehensive understanding of DJI Care Refresh. Refresh was specially designed to offer worry-free flight at a reasonable value. We at DJI hope all our pilots can fly calmly and with confidence. In a perfect world, crashes would never happen. But if you wind up in an accident, Care Refresh makes it so you won’t break the bank.

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DJI Care
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