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Privacy Policy

This privacy policy sets out how Excel Drones uses and protects any information that you give Excel Drones when you use this website. Excel Drones is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Excel Drones may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 256-bit Rapid SSL secures all the login, register, and check out pages.

Payment information

No matter what payment method (PayPal or credit card) you choose to check out, the transaction is processed by PayPal Payment Gateway and is secured by PayPal. We do not store any of your sensitive financial information such as your PayPal account name or your credit card details on our local computer nor our website server.

Customer information

Your information is solely used for online transaction and newsletter subscription. We will never share your private information with any other third parties.

What we collect

We may collect the following information to fulfill your online order:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences, and interests
  • other information relevant to customer surveys and/or offers
  •  

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
  •  

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@excelrc.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Excel Drones LLC 1858 Middlebelt Garden City Michigan 48135.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Personal Data collected for the following purposes and using the following services:

Advertising

Google Shopping
Personal Data: Cookies and Usage Data

Bing Ads
Personal Data: Cookies and Usage Data

Facebook Audience Network
Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data

Analytics

Google Analytics, Hotjar Form Analysis & Conversion Funnels, Facebook Ads conversion tracking, Google AdWords conversion tracking and Wordpress Stats
Personal Data: Cookies and Usage Data

Facebook Analytics for Apps
Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

Handling payments

Amazon Payments and PayPal
Personal Data: various types of Data as specified in the privacy policy of the service

Hosting and backend infrastructure
Self-hosted. Data accumulated directly by Excel Drones LLC is hosted on private servers in the USA.

Interaction with external social networks and platforms

Twitter Tweet button and social widgets, Reddit button and widgets, Pinterest “Pin it” button and social widgets and Facebook Like button and social widgets
Personal Data: Cookies and Usage Data

Managing contacts and sending messages

Magento
Personal Data: email address

Shipstation
Personal Data: various types of Data as specified in the privacy policy of the service

Platform services and hosting

Magento
Personal Data: various types of Data as specified in the privacy policy of the service
Personal Data: Cookies and Usage Data

Remarketing and behavioral targeting

AdRoll and AdWords Remarketing
Personal Data: Cookies and Usage Data

Tag Management

Google Tag Manager
Personal Data: Cookies and Usage Data

Contact information:


Owner and Data Controller
Excel Drones LLC
1858 Middlebelt
Garden City, MI 48135

You may request a copy of your private information by contacting us at the owner email address.


Owner contact email: info@excelrc.com